Whether you're settling in Europe or sourcing from China — we're here
Pillar One
Ready to relocate to Europe? Start your settlement or document service request.
Start Your Settlement →Pillar Two
Need sourcing or inspection in China? Or a warehouse in Europe, the US, or SEA? Submit a trade inquiry.
Submit Trade Inquiry →Join Our Network
Interested in joining our certified partner network? Learn more and apply.
Become a Partner →Have questions about our services, pricing, or process? Use the form below.
Contact Form →For general inquiries, service questions, or detailed requests
General & Services:
[email protected]Partnership Inquiries:
[email protected]Response time: Within 24 hours (business days)
For quick questions or ongoing communication
+86 151 1003 1735
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Telegram
@BorderFlow_Support
Response time: Within 2-4 hours during business hours
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Our team operates across multiple time zones
* Weekend support available for urgent client matters
Our contact form opens in a new tab. Takes 2 minutes. We respond within 24 hours on business days.
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We respond to all inquiries within 24 hours during business days. For urgent matters related to active relocations, we provide 24/7 support to current clients.
For relocation inquiries: destination city, timeline, and budget. For trade/sourcing inquiries: product, quantity, and destination. For warehouse inquiries: target region, space needed, and move-in date. For partnership inquiries: your city and experience. The more detail the better.
Yes! After your initial inquiry, we typically schedule a 15-30 minute call to discuss your needs and explain how we can help. This is free and no-obligation.
BorderFlow operates as a distributed team across Europe and Asia. We don't have physical offices, but we work with local partners in each city who can meet clients in person when needed.
Our team communicates in English and Chinese. Our local partners typically speak the local language (German, Dutch, etc.) plus English. We can coordinate in multiple languages as needed.