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无论你是在欧洲安家还是从中国采购——我们在这里

欧洲安家服务

第一支柱

Ready to relocate to Europe? Start your settlement or document service request.

Start Your Settlement →

Trade & Warehouse

第二支柱

需要在中国采购或验货?或者在欧洲、美国或东南亚找仓库?提交贸易咨询。

提交贸易咨询 →

成为合作伙伴

加入我们的网络

有兴趣加入我们的认证合作伙伴网络吗?了解更多并申请。

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一般咨询

对我们的服务、定价或流程有疑问?请通过下方方式联系我们。

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如何联系我们

Email

一般咨询、服务问题或详细请求

General & Services:

[email protected]

合作咨询:

[email protected]

响应时间:工作日24小时内

即时通讯

快速提问或持续沟通

W

WhatsApp

+86 151 1003 1735

WeChat

digverse

响应时间:工作时间内2至4小时

Support Hours

Our team operates across multiple time zones

Europe (CET): 9:00 - 18:00
Asia (Beijing): 14:00 - 23:00
Emergency Support: 24/7 (current clients)

* Weekend support available for urgent client matters

✉️

Ready to get in touch?

Our contact form opens in a new tab. Takes 2 minutes. We respond within 24 hours on business days.

2 minutes to fill Reply within 24h 支持中英文
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联系前请了解

How quickly will I hear back?

We respond to all inquiries within 24 hours during business days. For urgent matters related to active relocations, we provide 24/7 support to current clients.

What information should I include in my inquiry?

For relocation inquiries: destination city, timeline, and budget. For trade/sourcing inquiries: product, quantity, and destination. For warehouse inquiries: target region, space needed, and move-in date. For partnership inquiries: your city and experience. The more detail the better.

Do you offer consultation calls?

Yes! After your initial inquiry, we typically schedule a 15-30 minute call to discuss your needs and explain how we can help. This is free and no-obligation.

Can I visit your office?

BorderFlow operates as a distributed team across Europe and Asia. We don't have physical offices, but we work with local partners in each city who can meet clients in person when needed.

What languages do you support?

Our team communicates in English and Chinese. Our local partners typically speak the local language (German, Dutch, etc.) plus English. We can coordinate in multiple languages as needed.